Die EBS ermöglicht das Pflegen mehrerer unabhängiger Beratungsstellen. Diese können individuell konfiguriert und einzeln für die Ratsuchenden eingebunden werden. Im Beispiel des Schaubildes bieten die verschiedenen Beratungsstellen jeweils ein unterschiedliches…
Integration der EBS Die Ratsuchendenschnittstelle kann via HTML-iFrames problemlos in jedes vorhandene Websystem integriert werden. Die Beraterschnittstelle verfügt über einen seperaten Zugang und eine unabhängige Ansicht. mehr Infos zur Integration
Sicherheitstests Im Zuge eines IT-Projekts mit Master-Studierenden an der Fakultät Informatik wird unter der Leitung von Prof. Ronald Petrlic die Sicherheit der EBS getestet. Bei Penetrationstests wird eine Software auf…
Verschlüsselung Beratungsgespräche und Passwörter sind verschlüsselt in einer Datenbank hinterlegt. Die Datenbank selbst ist sehr stark passwortgeschützt, sodass nur beteiligte Berater*innen die Beratungsgespräche entschlüsseln können. Super-Administratoren können zum Zwecke nötigen Supports ebenfalls…
Barrierefreiheit Die Software erfüllt im Bereich der Barrierefreiheit die Vorgaben und Richtlinien der Europäischen Union. Dazu zählt beispielsweise die Barrierefreie-Informationstechnik-Verordnung (BITV 2.0). Mit Responsive Design werden die Inhalte der EBS…
Einsatzgebiet Die E-Beratungssoftware eignet sich überall dort, wo psychosozial Beratende ihren Klient*innen datengeschütze und anonyme Beratung via Internet anbieten wollen. Die E-Beratungssoftwae (EBS) wird in unterschiedlichen Praxisprojekten des Institut für…
Usability Im Herbst 2020 wurden die Beraterinnen in trinetz.de befragt. Sie führten je eine Woche lang ein Nutzertagebuch mit einer Mischung aus standardisierten und offenen Fragen nach der Nutzung und…
Supportleistungen Im Standardpaket enthalten sind 1) eine technische Einführung, 2) Zugriff auf das Hilfesystem und 3) technischer Administrator*innen Support im Sinne der Betriebsgewährleistung. Der Supportzugang ist personengebunden an den oder…
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